<transcy>New arrival, Ethiopia Guji Geisha & Colombia Tabi</transcy>

Shipping policy

Shipping method

Courier:International Express Courier of DHL
Delivery area:Korea, Taiwan, China, Hong Kong, Singapore, Indonesia, Thailand, Malaysia, United States, Canada


Shipping fee

Korea Up to 1.9kg / 2,900yen
1.91kg to 4.9kg / 3,800yen
Taiwan Up to 1.9kg / 2,900yen
1.91kg to 4.9kg / 3,800yen
China Up to 1.9kg / 3,000yen
1.91kg to 4.9kg / 3,900yen
Hong Kong Up to 1.9kg / 3,000yen
1.91kg to 4.9kg / 3,900yen
Singapore Up to 1.9kg / 3,100yen
1.91kg to 4.9kg / 4,400yen
Thailand, Malaysia Up to 1.9kg / 3,100yen
1.91kg to 4.9kg / 4,400yen
United States, Canada Up to 0.9kg / 3,600yen
0.9kg to 1.9kg / 3,900yen
1.91kg to 4.9kg / 5.200yen


Delivery period

After arriving in your country, your product will be delivered to your destination within 5 days. If the destination is isolated islands or remote regions, it takes about a week.
However this shall not apply to cases under natural disaster or the area where large events are held.

To reliably deliver to your destination, we use DHL On Demand Delivery. With this service, you receive online packages with DHL Express whenever and wherever you like because you can choose from several convenient and flexible delivery options.
DHL EXPRESS ON DEMAND DELIVERY


Custom duty

Depending on the regions, product details and prices, the customs duty will be charged for your package. Those duties are paid at your expense when receiving a product by DHL. Please note that we cannot grasp the information whether custom duty is charged for your package or not because it’s the discretion of the country.


Shipping damage

We give full consideration to packing products however there is a possibility of damage or sort of trouble during shipping. We will not be able to accept any exchange or returns because of the damage on outside box which does not affect product quality.


Redelivery

Please request DHL to redelivery if you need.